Sometimes it's the little things that count.

I had a great phone conversation this morning with C: a VP who attended a recent Knocking down Silos talk I did 2 weeks ago for a major Canadian Financial Institution.

He related that he was getting on an elevator this morning and as the doors were closing, he saw someone racing for the door. C. held the doors open and was thanked with a smile and the phrase:

Thanks, you restored my faith in humanity!

If you want to have people like you, trust you, keep you top of mind, promote you, send you business and be your advocates...sometimes it's as simple as waiting a few seconds and holding open a door.

KDS Level Two: To attract success, you need to stop thinking about yourself and serve others.

And besides - doesn't it feel good when you get that smile!?